FyahChef

1. Introduction

At FyahChef, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Platform").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Platform.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you register on our Platform, place an order, express interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

Name, email address, phone number, and billing/delivery address
Payment information (credit card details, banking information)
Profile information (profile picture, preferences, dietary restrictions)
For Chefs: professional qualifications, food safety certifications, kitchen photos

2.2 Automatically Collected Data

When you access our Platform, we may automatically collect certain information about your device and usage, including:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent on pages, referring website)
Location data (with your consent)
Cookies and similar tracking technologies (see our Cookies Policy)

3. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing, maintaining, and improving our Platform
Processing and fulfilling orders
Facilitating communication between Customers and Chefs
Sending you marketing communications (with your consent)
Responding to your inquiries and providing customer support
Analyzing usage patterns and trends to enhance user experience
Preventing fraud and ensuring the security of our Platform
Complying with legal obligations

4. How We Share Your Information

We may share your information with:

Chefs and Customers (as necessary to facilitate orders)
Service providers (payment processors, delivery services, cloud storage providers)
Business partners (with your consent)
Legal authorities (when required by law or to protect our rights)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to access and receive a copy of your personal information
Right to rectify inaccurate or incomplete information
Right to erasure (the "right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

FyahChef.
123 Main Street
San Francisco, CA 94105
Email: privacy@FyahChef.com
Phone: (555) 123-4567

12. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please contact us.

13. EU/EEA Users

If you are located in the European Union or European Economic Area, we serve as the data controller for your personal information. Our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which it is collected.